What types of auto shops does Throttle work best for?

Throttle works best for high-volume, repeat-service auto shops where small lifts in visit frequency and ticket size translate into meaningful revenue. Quick Lube & Express Oil Change, Independent Repair Shops with Regular Maintenance Traffic, Multi-Location Operators (Small to Mid-Size Groups), Franchise Locations, Tire & Service Centers

How long does it take to get up and running?

Most shops are up and running within two weeks. 

Do I need to change my POS or CRM to use Throttle?

No. Throttle works with your existing POS and customer data — there’s no need to change systems or switch CRMs

Will Throttle work with my existing POS system?

Yes.

How does Throttle know when a customer is due for service?

Throttle uses real customer visit history and service patterns to determine when each customer is due for service — then sends reminders at the right time.

Can reminders be customized to my shop’s services?

Yes. Reminders can be tailored to your shop’s specific services, intervals and customer behavior — so messages stay relevant and on-brand.

How often will customers hear from my shop?

Customers only hear from your shop when it’s relevant — based on their service history and behavior — not on a fixed blast schedule.

How much control do I have over messaging and offers?

You control messaging, offers, and brand voice — Throttle handles timing, targeting and delivery to keep it effective.

Can I approve messages before they go out?

Yes. You can review and approve messages and offers before they go live, so everything aligns with your brand and comfort level.

Will this feel automated or personal to my customers?

Messages are triggered by each customer’s real service history and behavior, so they feel timely and relevant — not like a generic blast.

How does Throttle protect customer data?

Your info is safe with us—encrypted, secure, monitored and fully under your control. We follow privacy laws and keep data protected at all times.

How soon should I expect to see results?

Most customers start seeing noticeable results within the first 60–90 days, though it can vary depending on your shop and marketing plan.

What kind of results do shops typically see?

Shops often see increased customer visits, higher service revenue, and better ROI on marketing within the first few months of using Throttle.

What happens if something isn’t performing well?

Throttle continuously monitors your campaigns and adjusts strategies so underperforming areas are improved, keeping your results on track.

Will I have a dedicated account manager?

Yes! Every shop gets a dedicated account manager to guide your marketing and ensure you get the best results.

How often do we review performance together?

Throttle reviews performance regularly, with monthly check-ins to track results, optimize campaigns, and plan next steps.

What kind of ongoing support is included?

Throttle provides continuous support, including campaign monitoring, strategy updates, and direct access to your account manager whenever you need help.

Is there a contract or long-term commitment?

No long-term contracts—Throttle works flexibly, so you can continue as long as it’s working for your shop.

Is Throttle scalable as my business grows?
Yes! Throttle grows with your shop, adapting campaigns and strategies as your customer base and needs expand.